[Solved] Toshiba Satellite Touchscreen Not Working

Regarding Toshiba Satellite touchscreen not working, there is a good chance that the touchscreen is disabled and all you have to do is to re-enable it. Aside from that, you could update touchscreen driver, clean boot, reset Windows and send in the laptop for repair. Read to the end to learn what must be done to get the most out of your Toshiba Satellite. 

Causes

Windows allows people to disable/enable devices at will and touchscreen is not an exception. Needless to say, if the touchscreen is disabled, there is no way you could use it. Also, if the driver of the touchscreen is obsolete, it’s only natural for the touchscreen to act up. At times, third-party apps would complicate the operation of the touchscreen as well. Last but not least, the delicate nature of Toshiba Satellite means mishandling usually results in touchscreen not working. 

Solutions

Solution 1: Re-enable Touchscreen

If you notice your Toshiba Satellite touchscreen not working out of the blue, you should assume that it’s disabled. To be able to use the touchscreen again, you must enable it via Device Manager. 

  • Step 1: Go to Search bar, type devmgmt.msc then press Enter to open Device Manager. 
  • Step 2: Expand Human Interface Devices, right-click HID-compliant touchscreen and pick Enable Device. 
  • Step 3: Test out the touchscreen. 

Solution 2: Update Touchscreen Driver

  • Step 1: Go to Search bar, type devmgmt.msc then press Enter to open Device Manager. 
  • Step 2: Expand Human Interface Devices, right-click HID-compliant touchscreen and pick Enable Device. 
  • Step 3: Hit Search automatically for updated driver software. 
  • Step 4: Restart your computer.
  • Step 5: When the screen comes back on, test out the touchscreen and determine whether the issue persists. 

Alternatively,

  • Step 1: Go to Search bar, type devmgmt.msc then press Enter to open Device Manager. 
  • Step 2: Expand Human Interface Devices, right-click HID-compliant touchscreen and pick Uninstall device. 
  • Step 3: Check the checkbox next to Delete the driver software for this device before hitting OK.
  • Step 4: As soon as the process completes, restart your computer. 
  • Step 5: See how things turn out. 

Note: You recently updated the driver of your touchscreen? Then it’s highly likely that the driver update is responsible and you should roll back the driver. 

  • Step 1: Go to Search bar, type devmgmt.msc then press Enter to open Device Manager. 
  • Step 2: Expand Human Interface Devices, right-click HID-compliant touchscreen and pick Properties
  • Step 3: Head over to the Driver tab, hit Roll Back Driver and follow onscreen instructions.
  • Step 4: When the process wraps up, restart your computer. 

Solution 3: Clean Boot

  • Step 1: Go to Search bar, type msconfig and press Enter.  
  • Step 2: In System Configuration, go to Services Tab, select Hide all Microsoft services and choose Disable all.
  • Step 3: Navigate to the Startup tab, hit Open Task Manager and click each of the startup apps and pick Disable.
  • Step 4: Close Task Manager, return to System Configuration and hit OK.
  • Step 5: Restart your computer. 

If the touchscreen works as expected following a clean boot, you could conclude that an app is at fault. To bring the touchscreen back to normal, you should delete recently installed apps. You could change back to normal startup by going through these steps:

  • Step 1: Go to Search bar, type msconfig and press Enter.
  • Step 2: Proceed to pick Normal Startup and click OK.
  • Step 3: Restart your computer.

Solution 4: Reset Windows

  • Step 1: Press Windows + I to open Settings, choose Update & security and select Recovery.
  • Step 2: Pick Get started under Reset this PC then click Remove everything.
  • Step 3: Select Remove files and clean the drive option and choose Next.
  • Step 4: Click Reset and pick Continue in Choose an option.
  • Step 5: Allow the process to go all the way. 

Solution 5: Send In The Laptop For Repair 

None of the above works? Then it is possible that your Toshiba Satellite is damaged. To bring the touchscreen of your laptop back to normal, you have to send in the laptop for repair. Keep in mind that if the cost is too high, you should consider buying a brand new laptop instead.  

 

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